Last updated: July 13, 2025
Effective date: July 13, 2025
This Privacy Policy describes how FundedCentral, a division of Kaizhen LLC ("we," "us," or "our") collects, uses, and shares information when you use our platform at https://fundedcentral.pro/ (the "Service").
1. Information We Collect
1.1 Information You Provide to Us
- Account Information: Email address (via Firebase Authentication), company name
- Authentication Data: Google account information (if you choose Google sign-in)
- GamePlan Notes: Any notes, strategies, or content you create and save in your GamePlan workspace
- AI Agent Interactions: Your conversations with Kai, our AI research agent (stored temporarily as chat history)
- Marketing Preferences: Your choices regarding promotional communications
1.2 Information We Collect Automatically
- Usage Data: How you interact with our platform, features used, search queries, filters applied
- Device Information: IP address, browser type, operating system, device identifiers
- Analytics Data: Time spent on platform, click patterns, feature engagement metrics
- Log Data: Server logs, error reports, performance data
1.3 Information from Third-Party Sources
- Public SEC Data: Form D filings and related regulatory documents (publicly available)
- Business Intelligence Data: Company information, executive profiles, and contact data from legitimate business databases
- Social Media Data: Publicly available LinkedIn profiles and professional information
- Data Enrichment Services: Additional contact and company information from third-party data providers
1.4 Payment Information
We do not store payment information. All payment processing and storage is handled securely by Stripe, our payment processor, in accordance with PCI DSS standards.
2. How We Use Your Information
2.1 To Provide Our Services
- Authenticate your account via Firebase Authentication
- Deliver real-time Form D filing data and analysis
- Provide AI-powered research through Kai
- Save and retrieve your GamePlan notes and strategies
- Enable CSV downloads and data exports
- Process subscription management through Stripe
2.2 To Improve Our Services
- Analyze usage patterns to enhance platform functionality
- Develop new features and capabilities
- Train and improve our AI algorithms (using anonymized interaction patterns)
- Conduct research on market trends and user needs
2.3 To Communicate with You
- Send service updates and platform notifications
- Provide customer support and respond to inquiries
- Share relevant industry insights and platform news
- Send subscription-related communications
- Send promotional emails about our services and other Kaizhen LLC divisions' services (you can opt out at any time)
2.4 For Legal and Security Purposes
- Comply with legal obligations and regulatory requirements
- Protect against fraud, abuse, and security threats
- Enforce our Terms of Service
- Respond to legal requests and court orders
3. How We Share Your Information
3.1 We Do Not Sell Personal Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3.2 Corporate Family
We may share your information within the Kaizhen LLC corporate family, including with other divisions and subsidiaries, for:
- Joint marketing and promotional communications
- Customer service and support
- Business operations and administration
- Product development and improvement
3.3 Service Providers
We share information with trusted third-party service providers who help us operate our platform:
- Authentication: Firebase (Google) for account authentication and management
- Payment Processing: Stripe for subscription billing and payment processing
- Cloud Infrastructure: Google Cloud Platform for hosting and data storage
- Analytics Services: Google Analytics for usage analysis
- Customer Support: Flowise for customer service communications
3.4 Business Transfers
If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
3.5 Legal Requirements
We may disclose information when required by law, regulation, legal process, or governmental request.
3.6 Data You Access Through Our Platform
- Public SEC Data: The Form D data we provide is already public information
- Enriched Contact Data: We provide contact information sourced from legitimate business databases
- CSV Exports: Data you download contains public and enriched business information (not your personal data)
4. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Authentication Security: Firebase Authentication with industry-standard security practices
- Payment Security: Stripe's PCI DSS compliant payment processing
- Encryption: Data encrypted in transit and at rest
- Access Controls: Limited access to personal information on a need-to-know basis
- Security Monitoring: Continuous monitoring for security threats and vulnerabilities
5. Data Retention and User Control
5.1 Information You Control
- GamePlan Notes: Stored indefinitely until you delete them. You have complete control over this content.
- AI Chat History: Stored temporarily to maintain conversation context. When you clear chat history, it is permanently deleted and cannot be recovered.
5.2 Information We Retain
- Account Information: Retained while your account is active and for 30 days after account deletion (for account recovery)
- Usage Analytics: Anonymized usage data retained for 24 months for service improvement
- Payment Records: Managed by Stripe according to their retention policies and legal requirements
5.3 Account Deletion
When you delete your account:
- Your GamePlan notes are permanently deleted
- Your authentication data is removed from Firebase
- Your payment information remains with Stripe as required for financial recordkeeping
- Analytics data is anonymized and disassociated from your account
6. Your Rights and Choices
6.1 Data You Control Directly
- GamePlan Content: Create, edit, and delete your notes at any time
- Chat History: Clear your AI conversation history whenever you choose
- Account Management: Update your company name or delete your account entirely
6.2 Communication Preferences
- Email Preferences: Opt out of promotional and marketing emails from FundedCentral and other Kaizhen LLC divisions while continuing to receive service-related communications
- Notification Settings: Control platform notifications and alerts
6.3 Data Access and Portability
- Access: View your account information and download your GamePlan content
- Export: Download your saved GamePlan notes and strategies
6.4 Additional Rights (EU/UK Users)
If you're in the EU or UK, you have additional rights under GDPR/UK GDPR:
- Right to object to processing
- Right to restrict processing
- Right to lodge a complaint with supervisory authorities
7. Third-Party Services
7.1 Google Services
We use several Google services for our platform:
- Firebase Authentication: For secure account management
- Google Cloud Platform: For hosting and infrastructure
- Google Analytics: For understanding platform usage
Google's privacy policy applies to these services: https://policies.google.com/privacy
7.2 Stripe Payment Processing
We use Stripe for payment processing. Stripe's privacy policy applies to payment data: https://stripe.com/privacy
7.3 Flowise Customer Support
We use Flowise for customer support communications. Flowise's privacy policy applies to support interactions: https://flowiseai.com/privacy
7.4 Data Processing Agreements
We maintain appropriate data processing agreements with all service providers to ensure your data is protected according to applicable privacy laws.
8. International Data Transfers
Your data may be processed in countries outside your residence, including the United States, where our service providers operate. We ensure appropriate safeguards are in place:
- Google/Firebase: Operates under appropriate international data transfer mechanisms
- Stripe: Maintains compliance with international data protection requirements
9. Children's Privacy
Our Service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
10. California Privacy Rights
If you're a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to Know: We collect email, company name, and user-generated content
- Right to Delete: Delete your account and associated data (excluding legally required payment records)
- Right to Opt-Out: We don't sell personal information
- Right to Non-Discrimination: Equal service regardless of privacy choices
To exercise these rights, contact us at support@fundedcentral.pro.
11. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email and post the updated policy with a new "Last updated" date.
12. Legal Basis for Processing (EU/UK Users)
We process your personal information based on:
- Contract Performance: To provide our services as agreed
- Legitimate Interests: To improve our services and communicate with you
- Legal Obligations: To comply with applicable laws
- Consent: Where you've provided specific consent (you can withdraw at any time)
13. Contact Us
For questions about this Privacy Policy or our privacy practices:
FundedCentral: support@fundedcentral.pro
Kaizhen LLC: damian.k@kaizhenai.com
Website: https://kaizhen.pro/
Note: This Privacy Policy reflects our minimal data collection practices. We believe in user control and privacy by design, storing only what you choose to save and giving you complete control over your data.
Important: This Privacy Policy is designed for FundedCentral's specific business model but should be reviewed by qualified legal counsel to ensure compliance with all applicable laws and regulations, including GDPR, CCPA, and other relevant privacy legislation.